(Frequently Asked Questions)
HOW IS IT SHIPPED?
All herb is double vacuum sealed TO ensure a totally
smell-proof package. Our shippers have been shipping for
years and know how to create a package blend in with all the
others. For non-cannabis/marijuana States and Countries, we
use non-cannabis labeling to ensure client privacy. We take
your security seriously
AM I GOING TO GET IN TROUBLE FOR MAKING AN ORDER?
We have been operating for a few years now and we have
never once had a client get arrested or have any police
problems. We ensure safe and timely delivery of orders and
have also put into place many other security measures to
ensure the security of our customers.
WHAT COUNTRY DO YOU SHIP FROM? DO YOU SHIP
INTERNATIONALLY?
Yes, we ship our cannabis products globally! All orders are
shipped from within the United States. We also do a 2 days
express mailing to Canada and 3 days to
Europe/Australia.
I AM NEW TO CANNABIS, HOW DO I SELECT THE RIGHT PRODUCT
TO START?
With our cannabis products, we recommend and help patients
with the treatment of any of their health problems with
proves of treatment like Alzheimer’s Disease, Arthritis,
Cancer, Crohn’s Disease, Epilepsy, Fibromyalgia, Glaucoma,
HIV/AIDS, Inflammatory Bowel Disease, Insomnia, Lyme
Disease, Migraines, Multiple Sclerosis (MS), Parkinson’s
Disease, PTSD, Schizophrenia, and more.
HOW IS MY MEDICINE DELIVERED TO ME?
We take great care to ensure a successful delivery. Boxes
are amply sized and your medication is well-protected. All
orders are discreetly packaged and shipped by our trusted
delivery partners. Delivery is done via FedEx or Ups either
by day or overnight with TRACKING NUMBER available.
WILL YOU ACCEPT PERSONAL CHEQUES OR CREDIT CARDS?
NO. We only take wire transfer payments via WESTERN UNION
OR MONEYGRAM and BITCOINS at the moment. OTHER FORMS OF
PAYMENTS WILL BE AVAILABLE IN THE COURSE OF THE YEAR.
WHAT IS YOUR RETURN/REFUND POLICY?
If your package does not arrive within 4 days of payment,
write to us and we’ll check the tracking records to see if
it was delivered. If the package was not delivered due to
our error we will resend or give you a refund. If it just
gets “lost in the mail” then we will reship. If the package
was delivered, we will give you the delivery confirmation
code so you can see for yourself it was delivered, but no
refund. It could be it was intercepted by a family member or
roommate and we have no control over that. Also if it was
not delivered due to a customer giving a faulty address
there will be no refund.
WHEN WILL I GET MY ORDER?
We ship orders from our warehouse Monday through Saturday
from 11am-4pm (Eastern Time). We also do overnight
deliveries. Orders placed on our website will ship out
thesame or next business day. Once your order is shipped you
will be sent tracking information, so you can follow your
package from the time it’s dropped off until the time it’s
delivered to you.
IS MY DELIVERY INFORMATION SAFE?
Yes it is. Our ordering page encrypts your entire order
with javascript based client side encoding technology. This
implies that a third party is not able to see your name,
address or any messages apart from us. We don’t keep any
records of names or mailing addresses. After 3 weeks they
will be digitally “shredded”.
HOW TO OBTAIN & USE CANNABIS OIL
People who use cannabis oil as a means of treatment ingest
it with an oral syringe or by adding it to a liquid that
masks its potency. The dose measurement and frequency depend
of the condition being treated and the patient’s cannabis
tolerance. Most patients start with a very small amount and
increase treatment doses over a long period of time.
OUR MEDICINE COMES READY TO USE. FEEL FREE TO CONTACT OUR
VERY FRIENDLY CUSTOMER SERVICE FOR FURTHER QUESTIONS AND
GUIDANCE, WE’LL BE HAPPY TO HELP.